Galaxy Nail & Spa

Opinions

• Celia Barrett

  Mar, 06 2018
  ★ ☆ ☆ ☆ ☆
  HORRIBLE CUSTOMER SERVICE!! I made an appointment for my friend & I. Apparently making an appointment doesn’t mean anything because you’re still left waiting forever. It was not properly staffed, so we waited forever to get a chair much less to get our service done. My friend also was not happy with her manicure as they did not do what she asked (Simple request: Paint the ring fingers a glitter color) (But instead, the lady just painted a glitter on top of the pink color she got... Even though my friend told her repeatedly that she did not want it on top). For a shellac manicure & pedicure, we were there for over 3 hours... To add to the horrible customer service, they only accept cash and there was no sign saying that... We left, what was supposed to be a relaxing & fun experience, in a horrible mood & we will definitely not be returning.

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